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FAQ

Contact us 24/7 at online chat for quick help

Average response time for a Ticket Request (Support tab in personal account) during business hours is 2 hours.

GMT+3 time zone business hours Monday through Friday.

London (GMT) 7am - 3pm

Tallinn (GMT+3) 10am - 6pm

Tokyo (GMT+9) 4pm - 12am

Sydney (GMT+11) 6pm - 2am

Los Angeles (PST) 11pm - 7am

New York (EST) 2am - 10am

Response time may be longer during high-volume periods.

For technical support also use online chat or click Support tab in your personal account to submit a request.